privacy policy

Last Updated: August 29, 2025

Sora 8K ("we," "our," or "us") operates sora8k.com and provides premium entertainment platform services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

Account Information:

  • Full name and email address
  • Billing and shipping addresses
  • Phone number
  • Age verification (18+ requirement)

Payment Information:

  • Credit/debit card details (processed securely through third-party payment processors)
  • PayPal account information
  • Bitcoin wallet addresses
  • Transaction history and billing records

Communication Data:

  • Customer support correspondence
  • Account notifications and preferences
  • Marketing communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system information
  • Referring website addresses
  • Pages viewed and time spent on site
  • Date and time stamps of visits
  • Device identifiers and usage patterns

How We Use Your Information

We use collected information for the following purposes:

Service Provision

  • Process membership orders and activate platform access
  • Deliver account information and service details
  • Provide technical support and customer service
  • Monitor platform activity and prevent unauthorized access

Business Operations

  • Process payments and prevent fraudulent transactions
  • Maintain accurate billing and account records
  • Enforce terms of service and acceptable use policies
  • Improve service quality and user experience

Communications

  • Send membership confirmations and platform updates
  • Provide customer support responses
  • Deliver promotional materials and newsletters (with consent)
  • Send important service announcements and policy changes

Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect against fraud, abuse, and illegal activities
  • Enforce our legal rights and obligations

Information Sharing and Disclosure

Third-Party Service Providers

We may share information with trusted third parties who assist in our business operations:

Payment Processors:

  • PayPal, VoguePay, and cryptocurrency payment services
  • Information shared is limited to transaction processing requirements

Technical Service Providers:

  • Website hosting and maintenance services
  • Email delivery and communication platforms
  • Customer support and helpdesk systems

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, and safety
  • Prevent fraud, abuse, or illegal activities
  • Enforce our terms of service and policies

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. Users will be notified of any such changes via email or website notice.

Data Security Measures

Security Protocols

We implement industry-standard security measures to protect your information:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing through certified third-party providers
  • Regular security audits and vulnerability assessments
  • Access controls and employee training programs

Payment Security

  • We do not store credit card information on our servers at all
  • Payment data is processed through PCI-compliant third-party processors
  • Cryptocurrency transactions are processed through secure blockchain networks

Account Protection

  • Password protection requirements and recommendations
  • Account monitoring for suspicious activity
  • Immediate notification protocols for security breaches

Your Privacy Rights and Choices

Access and Control

You have the right to:

  • Access personal information we maintain about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications at any time

Communication Preferences

  • Unsubscribe from promotional emails using provided links
  • Update email preferences through your account settings
  • Contact customer support to modify communication preferences

Account Management

  • Update account information through your user profile
  • Request account suspension or termination
  • Download your account data (where technically feasible)

Data Retention

We retain personal information for as long as necessary to:

  • Provide requested services and maintain your account
  • Comply with legal obligations and resolve disputes
  • Enforce our agreements and protect our business interests

Retention Periods:

  • Account information: Duration of service plus 2 years
  • Payment records: 7 years for tax and legal compliance
  • Communication records: 3 years for customer service purposes
  • Device and usage logs: 1 year for service optimization

Cookies and Tracking Technologies

Website Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Adequate data protection laws in destination countries
  • Contractual protections with third-party processors
  • Industry-standard security measures during transmission

Privacy Policy Changes

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will notify users of significant changes via:

  • Email notification to registered users
  • Prominent website notices
  • Updated "Last Modified" date on this policy

Continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Information

Privacy Inquiries

For questions, concerns, or requests regarding this Privacy Policy or your personal information:

Email: Support@sora8k.com
Subject Line: Privacy Policy Inquiry

Data Protection Requests

To exercise your privacy rights or submit data protection requests:

Email: Support@sora8k.com
Subject Line: Data Protection Request

Please include your account information and specific request details to expedite processing.

Compliance and Jurisdiction

This Privacy Policy is governed by the laws of Virginia, United States. We comply with applicable data protection regulations including:

  • California Consumer Privacy Act (CCPA)
  • General Data Protection Regulation (GDPR) where applicable
  • Other relevant state and federal privacy laws

This Privacy Policy was last updated on August 29, 2025.


By using Sora 8K services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.